Shipping Policy

Thank you for shopping with Nexolio. We aim to process and ship your order as efficiently as possible.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed or shipped on weekends or U.S. federal holidays.

During sales, promotions, holidays, or periods of unusually high order volume, processing may take longer.

Shipping Time

Estimated delivery times may vary depending on the shipping method, destination, carrier, and other circumstances.

After your order has been shipped, you may receive tracking information when available.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, incorrect addresses, customs procedures, or other circumstances outside our control.

Shipping Address

Please make sure your shipping information is accurate before completing your order.

Nexolio is not responsible for delays or additional costs resulting from an incorrect or incomplete shipping address provided by the customer.

Tracking

When tracking information is available, it will be provided to the email address associated with your order.

Please allow some time for tracking information to become active after your package has been shipped.

Lost or Delayed Packages

If your package appears to be delayed, please first check the tracking information provided by the shipping carrier.

If you believe your package has been lost, please contact us so we can review the situation and determine the appropriate next steps.

Contact Us

Nexolio
526 Egypt Rd
Thomasville, Georgia 31757
United States

For shipping questions, please contact us through the contact information provided on our website.